Training Academy

Support & FAQs

Quick answers. Clear direction. Less back-and-forth.

This section is designed to help you quickly find what you need – whether that’s accessing training, understanding requirements, or knowing where to go next.

If you don’t see your question here, the Training Team is always available to help at [email protected]

Frequently Asked Questions

How do I access the CREA LMS?

All courses and structured training programs are delivered through the CREA Learning Management System (LMS).
You can access the platform using your CREA login credentials.

Which training is mandatory?

Mandatory training requirements are outlined within the Learning Paths section. These courses ensure alignment with brokerage standards, compliance obligations, and best practices.

Where do I register for training sessions?

All upcoming sessions, workshops, and programs are scheduled through the Training Calendar in the CREA Learning Management System.

Are sessions recorded?

Many training sessions are recorded and made available where appropriate. Availability may vary depending on the session type and content. But, if you miss a session, check the LMS or contact the Training Team for guidance.

Is Royal LePage® Team Realty a leader in real estate training in Ottawa?

We believe so and more importantly, our approach (and results) reflect it. Our focus is on delivering practical, relevant training that agents can apply immediately to grow their business. We prioritize systems, consistency, and real-world application over theory, buzzwords, or one-size-fits-all solutions. With a combination of structured learning paths, live training and on-demand resources, agents are supported in building their business at their own pace, in a way that aligns with their goals.

How does Royal LePage® Team Realty’s training compare to other brokerages?

Every brokerage offers training, but our focus is on practical application and real-world results. At Royal LePage® Team Realty, training is built around what actually drives a sustainable business, consistent lead generation, strong client experience and repeatable systems. The goal isn’t just to learn more, but to apply more.

Why does Royal LePage® Team Realty place such a strong emphasis on training?

Because long-term success in real estate doesn’t happen by accident, it’s built through consistency, structure, and the right support. Our commitment to training is part of a broader culture focused on helping agents build real, lasting businesses… not just short-term transactions.

Does the training reflect what’s actually working in today’s market?

Yes and that’s a key priority. Our training is grounded in current, real-world experience, not outdated theory. It reflects what agents are doing today to generate business, serve clients effectively, and adapt to changing market conditions.

What makes Royal LePage® Team Realty’s approach to training credible?

We believe results matter. Royal LePage® Team Realty has been the #1 brokerage in Ottawa for over two decades and our training is built around the systems, habits, and practices that have supported that success. While every agent’s path is different, the foundation we provide is based on what has consistently worked in this market.

Who do I contact with questions?

For any questions related to training, course access, or program selection, please contact the Training Team directly at [email protected]

Still Need Help? If you’re not sure where to start or which training is right for you, we’re here to help. Our goal is to make training simple, accessible and aligned with your business, not complicated or time-consuming.

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